Effective Date: 1/1/2025
1. Introduction
At El Condor Chicago (“we,” “our,” “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the data you provide when visiting our website www.elcondorchicago.com and using our services.
By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We collect the following types of information:
- Personal Information: Name, email, phone number, and other details you provide when contacting us or placing an order.
- Transaction Information: Details related to your purchases, including payment confirmations (we do not store payment details).
- Device & Usage Information: IP address, browser type, and other technical details collected automatically when you visit our website.
- Mobile Information: If you opt into SMS notifications, we collect your phone number to send order updates and relevant communications.
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Provide customer service and respond to inquiries.
- Send order updates, including SMS notifications about package arrivals.
- Improve our website and services based on user interactions.
- Comply with legal and security requirements.
4. SMS Communication
If you provide your phone number, you may receive SMS notifications related to your orders and important updates. We do not share or sell your mobile information with third parties. Standard messaging rates may apply. You can opt out at any time by replying STOP to our messages.
5. Data Protection & Security
We implement appropriate security measures to safeguard your personal information from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, and we encourage you to take precautions when sharing personal details.
6. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, track site usage, and improve our services. You can manage cookie preferences in your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or data practices. We encourage you to review their policies before providing any personal information.
8. Your Rights & Choices
You have the right to:
- Request access to the personal information we hold about you.
- Request corrections to inaccurate or outdated information.
- Opt out of marketing emails or SMS notifications.
- Request the deletion of your data, subject to legal and operational requirements.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services constitutes acceptance of these changes.
10. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
📍 El Condor Chicago
📧 [email protected]
📞 773-252-5112
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